In accordance with Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we inform you that AZULEJOS CHIVA S.L. hereinafter DYSAMA with CIF B46985016 and address at Ctra. Antigua Nacional III, Km 311. Nave 1. CP 46370, Chiva, Valencia is responsible for the management and operation of the www.dysama.com site.
If you wish to contact us you can do so by post, at Ctra. Antigua Nacional III, Km 311. Nave 1. CP 46370, Chiva, Valencia or by e-mail info@dysama.es

This privacy policy describes how we process your personal data (e.g. collection, use, disclosure, storage and protection of your personal information) and provides information about your rights as a data subject. DYSAMA is responsible for the processing, as well as for the collection, use, disclosure, storage and protection of your personal data, in accordance with the General Data Protection Regulation, internal rules and policies or any applicable national regulations.

Our identifying information: DYSAMA

You can contact us:
– By post: Ctra. Antigua Nacional III, km 311. Nave 1.CP 46370, Chiva, Valencia
– By e-mail: info@dysama.es
– By telephone: 962 522 128
– Website: www.dysama.com

We process the following categories of personal data:

– Identification data – name and surname, ID card or equivalent.
– Administrative data – company name, address, bank details and contact persons.
– Contact data – email, telephone number and address.
– Digital data – cookies, IP address, websites and social networks and other data publicly accessible on the Internet, etc.
– Business data – suppliers, customers, administrators and professionals.
– Other data necessary for processing – for more information about the category of personal data in the course of our Business, you can consult our Register of Activities, section “Category of Data”.

We collect information about you from the following sources:

– When we communicate or interact with you by telephone, e-mail or other means of contact from our company.
– From our internal databases.
– Through the Application Form on the Website.
– Through the publication of comments on the Blog or social networks.
– Through the Contact forms on the website.

For more information on the different data collection mechanisms in the development of our activity, you can consult our Activity Register.

The data will be kept for as long as there is a commercial, contractual or professional relationship with the data subject and thereafter for the years necessary to comply with the corresponding legal obligations in each case. Without prejudice to the foregoing, they will be kept for as long as they are necessary for the processing and the data subject does not request their deletion.

With regard to data of an employment nature or related to social security, documentation or the registers or computer media in which the corresponding data have been transmitted that accredit the fulfilment of the obligations regarding affiliation, registrations, cancellations or variations that, as the case may be, occur in relation to these matters, as well as the contribution documents and receipts justifying the payment of salaries and the delegated payment of benefits, in accordance with Article 21 of Royal Legislative Decree 5/2000, of 4 August, approving the revised text of the Law on Infringements and Penalties in the Social Order, they shall be kept for 4 years.

With regard to accounting and tax documentation, for tax purposes, the accounting books and other obligatory record books in accordance with the relevant tax regulations (Personal Income Tax, VAT, Corporate Income Tax, etc.), as well as the documentary supports that justify the entries recorded in the books (including computer programmes and files and any other supporting documents that have tax implications), must be kept at least for the period during which the Administration has the right to check and investigate and, consequently, to settle the tax debt, according to Articles 66 to 70 of the General Tax Law, which is 4 years.

With regard to accounting and tax documentation, for commercial purposes, books, correspondence, documentation and supporting documents concerning your business, duly ordered as of the last entry made in the books, except as established by general or special provisions (This commercial obligation extends to both the obligatory books (income, expenses, investment goods and provisions) and the obligatory books (income, expenses, investment goods and provisions), as well as to the books of the company’s business, which must be duly ordered as of the last entry made in the books, except as established by general or special provisions, expenses, investment goods and provisions, as well as the documentation and supporting documents for the entries recorded in the books (invoices issued and received, receipts, invoices, corrective invoices, bank documents, etc.)), in accordance with Article 30 of the Commercial Code, shall be 6 years.

Depending on the purpose of the processing, your personal data may be transferred to different categories of recipients:

– Collaborators (Labour and Tax Consultants, Mutual Insurance Company in charge of health surveillance, Occupational Risk Prevention and Data Protection Company).
– External Professionals (Self-employed with occasional work with access to data)
– Public Administrations (General Treasury of the Social Security, the State Public Employment Service, the Ministry of Labour, the Ministry of Finance, the and entities or bodies that grant aid or subsidies of interest to the company, which will use them in the legitimate exercise of their powers).
– Collaborators in the management of the Company’s hosting, social networks and management software.

In any case, we transfer your data only to the extent strictly necessary and in the manner required to carry out the purposes described in this privacy policy and only to entities with which we have signed agreements protecting your rights and freedoms in relation to your personal data, these entities and/or professionals considered as Data Processors will be governed by the provisions of Art. 28 of the RGPD and this entity is responsible for taking all necessary security measures in accordance with Art. 32 of this RGPD.

For more information on the transfer of data to third parties in the development of our activity, you can consult our Register of Activities in the section “Category of Recipients”.

In order to carry out our business we need to process your personal data in accordance with the conditions set out in this policy.
We process your personal data in the EU.
For more information about where we process data in the course of our Business, you can consult our Register of Activities, section “International Transfer”.

Your data will be collected for the relevant processing operations for the following purposes:

– Receiving contact information or other requests made by you through any of our communication channels or Contact Forms.
– Posting comments on the Web Blog or Social Networks.
– Administrative tasks derived from the provision of our services.

For more information on the purposes of data processing in the development of our activity, you can consult our Register of Activities, section “Purposes of Processing”.

You may withdraw your consent at any time free of charge by exercising your rights by sending your request in writing and duly identified by means of a supporting document to our address Ctra. Antigua Nacional III, km 311. Nave 1. CP 46370, Chiva, Valencia or by e-mail to info@dysama.es. For more detailed information on the Exercise of your rights, please consult our Register of Activities, section “Exercise of Rights”.

The use of your data under the conditions described above is permitted by European and Spanish data protection regulations in accordance with the following legal bases:

Art.6. GDPR
– The data subject gave his or her consent to the processing of his or her personal data for one or more specific purposes
– The processing is necessary for the performance of a contract to which the data subject is a party or for the implementation at his or her request of pre-contractual measures
– processing is necessary for compliance with a legal obligation applicable to the controller

For more information on the legal basis for the processing of data in the course of our business, you can consult our Register of Activities, section “Lawfulness of processing”.

Data protection regulations allow you to exercise your rights of access, rectification, objection, erasure (“right to be forgotten”), restriction of processing, portability and the right not to be subject to individualised decisions before the Data Controller.

Any data subject has the right to be provided, BEFORE their data are collected, with basic information at a first level, in summary form, at the same time and in the same medium in which their personal data are collected and, on the other hand, to be provided with the rest of the information, in a medium more suitable for its presentation and comprehension.

The information to be provided by layers or levels would be as follows:

Information 1st Layer

– The identity of the data controller.
– What data will be processed.
– For what purpose.
– Where and how they have been obtained.
– The legal basis of the processing.
– Whether the data will be communicated, transferred or processed by third parties.
– The reference to the procedure for exercising rights.

2nd layer information

– Contact details of the data controller. Identity and details of the representative (if any). Contact details of the data protection officer (if any).
– Extended description of the purposes of the processing. Time limits or criteria for data retention. Automated decisions, profiling and logic applied.
– Details of the legal basis for the processing, in cases of legal obligation, public interest or legitimate interest. Obligation or not to provide data and consequences of not providing data.
– recipients or categories of recipients adequacy decisions, safeguards, binding corporate rules or specific situations applicable.
– How to exercise the rights of access, rectification, erasure and portability of data, and limitation of or opposition to their processing.
– The right to withdraw the consent given.
– The right to complain to the Supervisory Authority.

The following table indicates what your rights are:

Right of access To know what data about you are being processed, for what purpose they are processed, where they have obtained the data and whether they are going to communicate them or have communicated them to someone.
Right of rectification To modify your inaccurate or incomplete data.
Right of cancellation To cancel your inadequate or excessive data.
Right of objection To prevent the processing of your data or to stop the processing of your data, but only in the cases established by law.
Right of restriction To request the suspension of data processing in the cases established by law.
Right to portability To be able to receive your data provided in a structured, commonly used electronic format and to be able to transmit the data to another Data Controller.
Right not to be subject to In order that no decision is taken about you that produces legal effects or affects you individualised decisions based solely on the processing of your data.

These rights are characterised by the following:

– Their exercise is free of charge.
– You can exercise the rights directly or through a legal representative.
– If the request is submitted by electronic means, the information will be provided by electronic means where possible, unless the data subject requests otherwise.
– Before exercising your rights, we must identify you in order to protect your personal data against fraudulent attempts.
– Your request will be dealt with within one month.

If requests are manifestly unfounded or excessive (e.g. repetitive nature), the data controller may:
– The data controller is obliged to inform you about the means of exercising these rights. These means must be accessible and this right cannot be denied on the sole ground that you choose another means.
– If the data controller does not comply with the request, it will inform you, within one month at the latest, of the reasons for its failure to act and the possibility of complaining to a supervisory authority.

If you wish to exercise any of the rights described above, you can contact us through our Internal Data Protection Officer.

You can contact us

– By post: Ctra. Antigua Nacional III, km 311. Nave 1.CP 46370, Chiva, Valencia.
– By e-mail: info@dysama.es
– By telephone: 962 522 128
– Website: www.dysama.com

If you wish to make a complaint in relation to the processing of your data by DYSAMA, please contact the Spanish Data Protection Agency, C/ Jorge Juan, 6 28001-Madrid http://www.agpd.es

Cookies are files that are downloaded to your computer to collect standard internet log information and information about browsing habits. This information is used, for example, to track visitor usage of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies. However, some first party cookies are necessary to enable the website user’s session to use our services.
For more information, please visit the website’s Cookie Policy.

DYSAMA has a presence in different social media or networks, such as: Facebook, Twitter, Instagram and Pinterest, the purpose of the processing of personal data being those established within the conditions affecting the service. In the event that registration for certain services is carried out by means of personal data associated with a user account, the user is informed that certain information contained in their account will be shared. DYSAMA reminds you that you should be aware of the privacy policies of those media or social networks in which you are registered in order to avoid sharing unwanted information. You have the privacy and account management settings on social networks to manage privacy preferences, identity, advertising and other related issues. In the event that registration for certain services is carried out using personal data associated with a user account, you are informed that certain information contained in your account will be shared.

The user, once linked to the DYSAMA website, may publish comments, links, images or photographs or any other type of multimedia content supported by the Social Network on the latter. The user, in all cases, must be the owner of the same, enjoy the copyright and intellectual property rights or have the consent of the third parties concerned. Any publication on the website, whether text, graphics, photographs, videos, etc. that violate or are likely to violate morals, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the law, is expressly prohibited. In these cases, DYSAMA reserves the right to immediately remove the content, and may request the permanent blocking of the user.
DYSAMA shall not be held responsible for the content freely published by a user. Users must bear in mind that their publications will be known by other users, so they themselves are primarily responsible for their privacy.
The images that may be published on the page will not be stored in any file by DYSAMA, but they will remain on the Social Network.

DYSAMA reserves the right to carry out competitions and promotions, in which the user linked to its page may participate. The terms and conditions of each of these, when the Social Network platform is used for this purpose, will be published on the same. Always complying with the LSSI-EC and any other applicable regulations. The Social Network does not sponsor, endorse or administer, in any way, any of our promotions, nor is it associated with any of them.

DYSAMA will use the Social Network to advertise its products and services, in any case, if it decides to treat your contact details to carry out direct actions of commercial prospecting, it will always be in compliance with the legal requirements of the LOPD and the LSSI-CE.
Recommending the DYSAMA website to other users so that they can also enjoy promotions or be informed of its activity shall not be considered advertising.

– Detailing each of the social networks, on Facebook, when a user becomes a fan of the official Fan Page via the “Like” button, they authorise their personal data to be used solely on this Facebook platform for the management of the “Fan Page” and the two-way communications that are maintained with said followers via chat, publications, comments, messages or other means of communication that the social network allows now and in the future. This treatment will be subject to the privacy policies of this social network and that the user can consult at the following link: https://es-es.facebook.com/privacy/explanation When you become a fan you will have access to the list of members or followers who have joined the Fan Page. It is also reported that when a user becomes a fan, the news published will also appear on their home page and that if the fan user makes comments on these publications, it will be accessible by the other fans both their comment and the name of their profile and, where appropriate, the photograph they have on it or according to their privacy settings, or biography and tagging. In any case, it is the user’s responsibility how they use the social network.

– In relation to Pinterest, when a user follows our profile by clicking on the “Follow” button, you will have access to the profile page of the people who follow you, specifically, the user name, boards and pins, as well as the rest of the information that has been published on the user’s profile. The data of users who follow our profile on Pinterest is used only to manage the information exchanged between the two. The privacy policy that governs this social network can be consulted at the following link: https://policy.pinterest.com/es/privacy-policy

– In relation to Instagram, when a user follows our profile by clicking on the “Follow” button, they will have access to the profile page of the people who follow them, specifically, the user name, photographs (in the event that the user has put a photograph on the profile), and publications made by the user, as well as the rest of the information that has been published on the user’s profile, such as users who are followed or their followers. The data of users who follow our profile on Instagram is only used to manage the information exchanged between the two. The privacy policy that governs this social network can be consulted at the following link: https://help.instagram.com/519522125107875

– In relation to LinkedIn, when a user publishes their profile as a professional, we will have access to the public data incorporated by them in this social network. We will also be able to communicate with them through the same. The privacy policy that governs this social network can be consulted at the following link: https://www.linkedin.com/legal/privacy-policy?_l=es_ES

The User certifies that he/she is over 14 years of age and therefore has the necessary legal capacity to consent to the processing of his/her personal data, in accordance with the provisions of this Privacy Policy.
If you wish to use our services through the website and you are 14 years old or younger, we will need the consent of your legal guardian to store your data, in case we do not have it, we may proceed to block or delete it.

In accordance with article 7.5 of Organic Law 1/1982, of 5 May, on the civil protection of the right to honour, personal and family privacy and one’s own image, it states the following: “The following shall be considered to be unlawful interference: The capture, reproduction or publication by photography, film, or any other procedure, of the image of a person in places or moments of their private life or outside of them”.

It is for this reason that DYSAMA informs you that during the events, training sessions and other social actions that DYSAMA carries out for its Clients, Suppliers, Professionals and Employees, photographs and/or videos may be taken of the participants attending or giving these sessions, which may be published on the social networks with which DYSAMA has created an account or on the Company’s website, subject to prior consent.
In the event of not giving consent to said processing and/or publication, DYSAMA shall proceed to pixelate said image, always taking into account and prioritising the legitimate interest and the will of the interested party at all times.
The treatment of the images is carried out with serious respect for the person, in accordance with Organic Law 1/1982, of 5 May, on the civil protection of the right to honour, to personal and family privacy, and to one’s own image, eliminating any capture or filming that could violate these fundamental rights, the images not being used for purposes other than those expressed.

In relation to the above, DYSAMA will process the images for the purposes described above, including them in the Company’s own processing systems and complying with the technical and organisational security measures, in accordance with the New General Data Protection Regulation (EU) 2016/679 and with the provisions of Organic Law 3/2018 of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
In any case, the Interested Party may revoke consent or oppose the processing of the image, or exercise the rights of access, rectification, limitation of processing, deletion, portability and suppression of processing, by sending a written request, accompanied by a photocopy of your ID card addressed to the address Ctra. Antigua Nacional III, km 311. Nave 1.CP 46370, Chiva, Valencia.

DYSAMA adopts organisational and technical measures with the aim of guaranteeing the security of personal data and avoiding its alteration, loss, processing or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment, and shall not be liable for any loss, loss or manipulation of unauthorised data beyond its control.

We keep our privacy policy under review and may change it from time to time (mainly to comply with legal and data protection practices). Updated versions will be posted on our website.

The terms and conditions governing this website, as well as any relations that may arise from it, are protected by and subject to Spanish law. For the resolution of any type of controversy, dispute or discrepancy that may arise between the user and DYSAMA through the use of this website, it is agreed to submit the same to the corresponding Courts and Tribunals.